Privacy Policy

Privacy Policy2018-05-29T15:51:21+00:00

The protection of your personal data is important for us! This sheet explains you which personal information the MS Lichttechnik GmbH is saving and processing during and after your interaction on our pages www.lightspares.com and www.licht-service.at

  1. General

Personal user data is only processed by MS Lichttechnik GmbH as owner of the site www.lightspares.com and www.licht-service.at in accordance with the provisions of Austrian data protection law.

The following paragraphs set out the manner, scope and purpose of the collection, processing and use of personal data.

MS Lichttechnik GmbH stores the user data communicated carefully; however, no liability can be assumed for hacker attacks.
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  1. Automatic data recording

For technical reasons the user data communicated by the user’s Internet browser to lightspares.com and licht-service.at are recorded and includes the following:

  • browser type und -version
  • operating system used
  • website from which the user visits www.lightspares.com and www.licht-service.at
  • website that the user visits
  • date and time of the access
  • Internet protocol (IP) address of the user’s computer

This data is stored separately from any user data communicated (in particular name, address, telephone number, e-mail address, ) and is analysed for statistical purposes to help us optimise the Internet presence and what is offered on our sites.

  1. User of data

When customers register and orders are placed, the following personal details are requested:

Name, address, telephone number, e-mail address, in case of company orders: Company name and if applying VAT number of the company. The personal data communicated when an order is being placed will be used exclusively for the processing of the contract. Payment information is protected by means of an encrypted process and is only used for the handling of payments. Credit card payment is unexceptionally processed by an approved payment service provider, MS Lichttechnik GmbH does not know or store any credit card details.

In the case of the use of contact forms the following data is collected:

Name, e-mail, telephone number if needed, postal address if needed. This data is used exclusively for a reply to the contact and processing your requests.

 

  1. Cookies

Lightspares.com and licht-service.com use cookies for the purpose of the provision of its services. Cookies are small text files deposited and stored on your computer’s Internet browser. This allows us to recognise multiple use of our web material by the same user. You can prevent the installation of cookies by means of a corresponding setting in your browser software; We point out, however, that this might prevent you from using all the functions of our websites to the full extent.

4a. News

MS Lichttechnik GmbH informs registered customers infrequently about important news. These informations go unexceptionally from office@lightspares.com to the Email address provided by customer himself.

Any of these messages contains an unsubscribe link and MS Lichttechnik GmbH obliges to stop sending messages to unsubscribed users.

 

  1. Google Analytics

In order to improve and optimise our web presence, MS Lichttechnik GmbH uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses what are known as “cookies”, text files stored on your computer that permit an analysis of your use of the website. As a rule, the information about your use of this website (including your IP address) generated by the cookie is transferred to a Google Inc. server in the USA and stored there. www.licht-service.at and www.lightspares.com have activated “_anonymizeIp()”: this function means that IP addresses are processed in shortened form in order to exclude a direct personal reference: by anonymizing the IP on these websites, the IP address of a Google user within the member states of the European Union or another signatory state to the Treaty on the European Economic Area is first shortened. Only in exceptional cases is the full IP address communicated to a Google server in the USA and shortened there.

Google will as service provider for MS Lichttechnik GmbH use the information collected through the use of Google Analytics on the MS Lichttechnik GmbH websites in order to analyse the use of the websites, to compile reports about website activities and to provide additional service.

The IP address communicated by the user’s browser within Google Analytics is not linked to other Google data. By using our websites www.licht-service.at and www.lightspares.com , the user confirms his or her consent to Google’s processing of the data collected about you in the manner described and for the purposes stated. Users can prevent the installation of cookies by means of a corresponding setting in their browser software; however, we would like to point out that this might prevent them from using all the functions of this website to the full extent. In addition, users can prevent the data related to their use of the website (including IP address) being recorded by the cookie, sent to Google as service provider and processed by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

  1. Social Plug-ins

6.1 What social plug-ins are used?

In our Internet presence we use so called “social media plugins” of the social networks Facebook, Google+, the micro blogging provider Twitter and Instagram. These services are provided by the companies Facebook Inc., Google Inc., Twitter Inc. and Instagram LLC. (“provider”)

 

 

  • Google+ operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter“Google”) An overview of Google+ plugins and how they look find here: https://developers.google.com/+/web/

 

 

All these plug-ins are each identified with the corresponding social network’s logo.

6.2 Data transfer by social plug-ins

If a user registered and currently logged into a social network accesses a MS Lichttechnik GmbH website that contains such a plug-in, the user’s browser uses cookies placed by the social network and the plug-in on the www.lightspares.com and www.licht-service.at to create a direct link to the social network’s servers. Social networks may also use the plug-in to recognise that a logged user is at one of our sites without the plug-in being clicked.

By integrating the plug-in, the operator of the social network obtains the information that the user has accessed the corresponding MS Lichttechnik GmbH site. If the user interacts with social plug-ins, the corresponding information is communicated directly from his browser to the operator of the social network and stored there.

Privacy Policy of Facebook: http://www.facebook.com/policy.php

Privacy Policy of Google: http://www.google.com/intl/en/+/policy/+1button.html

Privacy Policy of Twitter: https://twitter.com/privacy

Privacy Policy of Instagram https://help.instagram.com/155833707900388/

 

6.3 Notice

If users do not wish social network operators to collect data about them through the MS Lichttechnik GmbH Internet presence, they must logout of social networks before visiting the MS Lichttechnik GmbH Internet presence. This requires the user to use the social network’s logout function. It is not sufficient simply to close the social network site.

  1. Provision of information, correction and deletion – User´s rights

Upon request, our users are given information about the data stored concerning them or their username as well as the possibility to correct or delete all their personal data as long as this would not prevent us from fulfilling our legal requirements. (for example data storage for accounting) Upon request, this information can also be provided electronically.  If you require information, please contact:

MS Lichttechnik GmbH, Hirschstettner Str. 19A, 1220 Vienna, Austria

office@lightspares.com or office@licht-service.at
Tel.: +43 1 23 60 600
Fax: +43-1-23 60 112

[MS Lichttechnik GmbH – last updated: 10th of May 2018]